Neris, Vânia Paula de Almeida; Almeida, Leonelo Dell Anhol - In: International Journal of Information Systems and Social … 2 (2011) 3, pp. 16-35
Information and Communication Technology has the potential of benefiting citizens, allowing access to knowledge, communication and collaboration, and thus promoting the process of constitution of a fairer society. The design of systems that make sense to the users’ community and that...