Boisvert, Hugues; Caron, Marie‐Andrée - In: Benchmarking: An International Journal 13 (2006) 1/2, pp. 174-189
Purpose – To measure, classify and compare web site functions' development. Design/methodology/approach – The objectives were achieved by developing a methodology to measure, classify and compare web site functions development. The measurement was based on the presence (or absence) of 91 web...