Poon, Wai-Ching; Tan, Booi-Chen - In: The IUP Journal of Bank Management VII (2008) 4, pp. 71-85
This paper examines the factors affecting the growth of e-banking in Malaysia from the consumers’ perspective. A Likert scale questionnaire survey is applied. The results show that there are seven factors influencing the growth of e-banking—convenience of usage (including Internet...