Richard, Brendan; Sivo, Stephen; Orlowski, Marissa; … - In: International Journal of Contemporary Hospitality Management 30 (2018) 11, pp. 3175-3191
Purpose: This paper aims to test the idea generation capabilities of online text-based focus groups as compared to the traditional in-person focus groups using sustainability in the hospitality industry as the idea generation topic. Idea generation quantity and quality are analyzed and the...