Bounabri, Noussaiba; El Oumri, Ahmed Amine; Saad, Elmadani - In: Journal of Industrial Engineering and Management (JIEM) 11 (2018) 1, pp. 34-56
Purpose: The purpose of this paper is to explore obstacles to ISO 9001 quality management system implementation in Moroccan firms. Design/methodology/approach: A questionnaire survey has been conducted among a heterogeneous sample of 115 organizations, operating in different sectors in Morocco....
