Purpose – Collaboration is now an important part of public sector management. The purpose of this paper is to examine the factors that have helped shape the relationships between public agencies involved in sports tourism. Design/methodology/approach – Using critical case sampling 54...

Organisation theorists have long been aware of the organisational problems caused by environmental uncertainty. Recently supply chain theorists have identified the same issue for supply chains. It is the premise of this paper that one possible way of reducing these problems is through the use of...

Purpose – In light of the increasing acceptance of the concept of brand cocreation this paper aims to develop a model of the process in order to elucidate the roles of the various stakeholders, particularly the company and the brand consumers, in it and the implications of the concept for...

Purpose – The purpose of this paper is to examine how one firm – the British Shoe Corporation – eventually failed because, as a result of the strength of its predominant managerial mental model it fell into a number of exploitative learning capability traps. Design/methodology/approach –...

Purpose – This paper investigates the relationship between managerial emotional intelligence (EI) levels and a rating of leadership effectiveness (subordinate ratings). Design/methodology/approach – The study involved administering the Mayer Salovey Caruso emotional intelligence test...