Baima, Gabriele; Santoro, Gabriele; Busso, Donatella; … - In: Business Process Management Journal 26 (2020) 5, pp. 1183-1201
Purpose: This paper explores the outcomes of the external revealing of knowledge. More specifically, we aim to understand how external revealing of knowledge can be seen as value creation in the craft beer industry. Design/methodology/approach: A single-case study methodology is used to answer...