Football moves crowds, both fans and millions of euros. Football clubs are not any longer just sport teams that focus on winning competitions, but they have turned into complex business units with a high economic and social impact.The main purpose of this study is to conduct a review on the...

Purpose – In the air transportation industry people are paying an increasing attention to the service quality, which became in recent years an important marketing requirement as a consequence of the highly competitive market among air carriers. The general objective of this paper is to analyze...

Purpose – This article aims to compare the average profitability by sector for companies that have invested in China during 2008-2011, with the average profitability for Spanish firms from the same sector. Design/methodology/approach – Analysis done through Analysis System of Iberian...

The aim of this study is to address the paradox that while the Balanced Scorecard (BSC) tool enjoys widespread penetration in the corporate world, at a theoretical level it has received many and varied criticisms. The hypothesis is that the BSC is based on a solid theoretical model that is...

The air transportation industry has gradually increased its share quota of overall passenger transport and cargo traffic on a global basis, which represents a significant contribution to economic and social development. The purpose of this work is to review the theoretical and empirical...

The adaptation to the regulation of hospitality business implies a relevant cost in the profit and loss account. Additionally, some companies in this business decide to add some voluntary quality and environmental certification systems, which also yields to increased costs. The purpose of this...