Carnevalli, José Antonio; Miguel, Paulo Augusto Cauchick; … - In: International Journal of Production Economics 125 (2010) 1, pp. 1-12
This work presents a theoretical proposal for a conceptual model of QFD application aiming at minimising the difficulties in its use. To develop this model, the following stages were carried out: literature review to identify information about QFD use, analysis of data collected in a field...