The evolution of hypermarket retailers in recent years has been quite dynamic and they are trying to adjust their store formats in response to changing demographics and stronger competition. This means that hypermarkets are increasingly valued by consumers, compared to other commercial formats,...

Aiming justificative arguments to include entrepreneurship as a part of university curricula, some results show in a comparison between two representative samples of students in their first and last academic year at the university. First, we assess respondents' perceptions about treatment of...

The credibility of municipal services is a sort of psychological feeling, in other words, a sense of trust. The credibility has become a decisive factor for the transformation of municipal service and an important driving force of better quality in services and satisfaction in citizen. In this...