Ceravolo, Maria Gabriella; Farina, Vincenzo; Fattobene, … - In: International Journal of Bank Marketing 37 (2019) 3, pp. 821-837
Purpose: The purpose of this paper is to examine whether financial consumers are sensitive to presentational format of financial disclosure documents and whether this influences the financial attractiveness of products. Design/methodology/approach: In order to observe and measure consumers’...