Bivona, Enzo; Ceresia, Francesco; Tumminello, Giovanni - In: Journal of Modelling in Management 14 (2019) 4, pp. 1023-1041
Purpose: The purpose of this paper is to show how the changing interrelationships between fleet management, human resources and outsourcer capacity areas are likely to counterbalance managerial policies, thereby generating a performance decay. The use of system dynamics modelling in a waste...