Chawla, Ashima; Saxena, Shabnam - In: International Journal of Quality & Reliability Management 33 (2016) 7, pp. 1019-1029
Purpose – The purpose of this paper is to examine the reliability and validity of the knowledge management assessment instrument (KMAI) developed by Lawson (2003) that consists of 24 items. Design/methodology/approach – The study involved 225 research scholars and 225 faculties’ members...