Lai, Cheng-sheng; Chiu, Rong-her; Chang, Chih-ching; … - In: Maritime Policy & Management 41 (2014) 4, pp. 405-424
Port authorities, like other organizations, have been constantly required to evolve in response to business, environmental, and technical changes since the 1980s to continue improving their competitiveness and performance. However, people often resist change due to various reasons, and the...