Ethical management is not a choice for companies, but a necessity. This study, therefore, filled a need for further research into ethical management. We looked at the factors involved in a company's employment of an ethical management system and relationships between factors to determine how the...

Scenarios involving dental services investigate whether Asian cultures are similar enough to allow standardization of service offerings. The authors control and manipulate levels of service quality and performance to yield a 2 x 2 experimental design, with Japanese, Chinese, and Korean subjects...