"This book will provide research-based policy and management recommendations for innovative e-governance, focusing on recent developments that will shape the future of e-governance"--Provided by publisher.

Information and communications technologies have changed how firms do business and create value. The objective of this study is to improve the understanding of ICT contribution to firm performance and explore the linkage between ICT impacts and business process management among various countries...

Purpose – The purpose of this paper is to evaluate information and communications technology (ICT) adoption and its impact on business changes and performance. Design/methodology/approach – This paper provides a model interconnecting ICT adoption, ICT‐enabled business process...