Zollo, Lamberto; Faldetta, Guglielmo; Pellegrini, … - In: Management Decision 60 (2021) 6, pp. 1626-1644
Purpose: Management scholars investigated the motivational aspects of volunteers, mainly focusing on their positive reciprocity – individuals feel obligated to reciprocate whenever they receive benefits from others – but neglected the possible role of negative reciprocity, the tendency to...