This article shows why qualifications built on occupational capacity rather than on trade-based skills have more potential to accommodate the aims of the European Qualifications Framework (EQF) and changes in the labour process, going together with the development of occupational labour markets....

Purpose – The purpose of this paper is to evaluate the role flexible work arrangements (FWA) play in diversity policies, and the reasons for/barriers to their implementation. Design/methodology/approach – Based on qualitative case study research in four large multinational service companies....