Clemes, Michael Daniel; Mohi, Zurinawati; Li, Xuedong; … - In: Asia Pacific Journal of Marketing and Logistics 30 (2018) 3, pp. 627-651
Purpose: The purpose of this paper is to develop and test a comprehensive hierarchical model of the interrelationships among five higher order marketing constructs (service quality, customer satisfaction, perceived value, restaurant image and behavioural intentions) for moderate upscale...