Pidun, Tim; Croenertz, Oliver - In: International Journal of Information System Modeling … 7 (2016) 4, pp. 17-30
Applying Performance Management Systems (PMS) in an enterprise often is a cumbersome endeavor. Reasons are missing software structures and the lack of an intuitive visualization of important information. The theory of Visibility of Performance defines the goodness of use of a given PMS and can...