Nagel, Duane M.; Cronin Jr, J. Joseph; Utecht, Richard L. - In: Journal of Services Marketing 32 (2018) 6, pp. 739-754
Purpose: Despite the recent growth of the do-it-yourself market, very little is known as to how or why individuals actually choose to engage in prosumption behavior. The purpose of this study is to specifically examine the decision process of actors when determining the level of resource...