Delays have become one of the most often cited complaints of Web users. Long delays often cause users to abandon their searches, but how do tolerable delays affect information search behavior? Intuitively, we would expect that tolerable delays should induce decreased information search. We...

Purpose Social networking sites (SNSs) continue to grow in popularity with competition in the market growing as well. The purpose of this paper is to examine three research questions to determine how competition within the SNS area may affect the continuance intention on the incumbent SNS,...

The application of information technology to healthcare promises significant benefits, particularly with regard to innovations in improving both clinical and administrative processes. However, to date, few studies have been devoted to understanding the process of implementing a hospital's...