Sena Ferreira, Pedro; Shamsuzzoha, A.H.M.; Toscano, Cesar; … - In: International Journal of Productivity and Performance … 61 (2012) 6, pp. 672-690
Purpose – The purpose of this paper is to provide practical justification for performance measurement and management within a collaborative business network. The basic performance measurement indicators are elaborated within the scope of this research. Design/methodology/approach –...