The city-state of Singapore has been highly ranked for its e-Government services. Over the past two decades, it has leveraged its IT infrastructure for economic development and transformed its public services. The SARS outbreak in 2004 turned into a national health crisis because it spread...

From 1992 to 2005 Singapore National Library Board has successfully incorporated information technology into its working procedures and customer service. The organization has adopted Radio Frequency Identification and other technology applications; transformed its operating routines and provided...

Enterprise systems (ES) are industry-specific, customizable software packages that integrate information and business process in organizations. Despite the advantages associated with implementing ES, their success has been mixed. This has attracted the interest of researchers and resulted in a...