This paper adopts a novel approach of employing Granger causality test, dynamic conditional correlation (DCC), Diebold-Yilmaz (2012) and Barunik-Krehlic (2018) models to investigate the spillover of energy commodities in the Shanghai stock exchange and the Euronext for the December 16, 2010 -...

Over the last decade, customer experience management has gradually emerged as the most important activity for organisations. Organisations have turned towards leveraging the ubiquitous and easy-to-use technology in enhancing and enabling experience for the time-crunched customers of today who...