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Dietz, Janis
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Journal of Consumer Marketing
16
Journal of Product & Brand Management
2
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18
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1
Wiki Brands: Reinventing Your Company in a Customer‐driven Marketplace
Dietz, Janis
- In:
Journal of Product & Brand Management
21
(
2012
)
3
,
pp. 227-228
Persistent link: https://www.econbiz.de/10014896304
Saved in:
2
Empowered
Dietz, Janis
- In:
Journal of Consumer Marketing
28
(
2011
)
6
,
pp. 460-461
Persistent link: https://www.econbiz.de/10014848915
Saved in:
3
Brand Avatar: Translating Virtual World Branding into Real World Success
Dietz, Janis
- In:
Journal of Product & Brand Management
20
(
2011
)
2
,
pp. 166-167
Persistent link: https://www.econbiz.de/10014896220
Saved in:
4
What's the Secret to Providing a World‐class Customer Experience?
Dietz, Janis
- In:
Journal of Consumer Marketing
26
(
2009
)
4
,
pp. 303-304
Persistent link: https://www.econbiz.de/10014848738
Saved in:
5
Why She Buys
Dietz, Janis
- In:
Journal of Consumer Marketing
26
(
2009
)
7
,
pp. 532-533
Persistent link: https://www.econbiz.de/10014848770
Saved in:
6
Chocolates on the Pillow Aren't Enough
Dietz, Janis
- In:
Journal of Consumer Marketing
25
(
2008
)
1
,
pp. 64-65
Persistent link: https://www.econbiz.de/10014848641
Saved in:
7
Boom
Dietz, Janis
- In:
Journal of Consumer Marketing
24
(
2007
)
1
,
pp. 57-59
Persistent link: https://www.econbiz.de/10014848577
Saved in:
8
Complaint Management: The Heart of CRM
Dietz, Janis
- In:
Journal of Consumer Marketing
23
(
2006
)
1
,
pp. 50-51
Persistent link: https://www.econbiz.de/10014848513
Saved in:
9
Dealing with the Customer from Hell
Dietz, Janis
- In:
Journal of Consumer Marketing
23
(
2006
)
2
,
pp. 113-113
Persistent link: https://www.econbiz.de/10014848520
Saved in:
10
Collaborative Customer Relationship Management: Taking CRM to the Next Level
Dietz, Janis
- In:
Journal of Consumer Marketing
22
(
2005
)
2
,
pp. 106-107
Persistent link: https://www.econbiz.de/10014848448
Saved in:
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