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USB Cologne (EcoSocSci)
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The constant customer : keep them coming back again and again and again ...
Doane, Darryl S.
;
Sloat, Rose D.
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2008
Persistent link: https://www.econbiz.de/10004928189
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The customer service activity book : 50 activities for inspiring exceptional service
Doane, Darryl S.
;
Sloat, Rose D.
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2005
Persistent link: https://www.econbiz.de/10004832511
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