The implementation of process-oriented management is essential challenge for most enterprises in the world. It requires from organization to define processes and establish a system of evaluation of the quality of processes including criterion, measures and method of evaluation. Unfortunately,...

The theoretical use of a modified method of generalized parameter to the evaluation of the quality of logistic process enables any industrial enterprise to evaluate the quality change of logistic process in time, and also to compare the quality of logistic processes in different organizations or...