Steane, Peter; Dufour, Yvon; Gates, Donald - In: Journal of Organizational Change Management 28 (2015) 2, pp. 263-270
Purpose – When new public management (NPM) emerged in the mid-1980s, most governments such as New Zealand, Australia and Canada embraced it as a better way to provide public services. A more recent assessment of NPM would conclude that its appeal has faded. The purpose of this paper is to...