Elangovan, A. R.; Auer-Rizzi, Werner; Szabo, Erna - In: Leadership & Organization Development Journal 36 (2015) 1, pp. 81-96
Purpose – The purpose of this paper is to examine the effects of damage incurred by the trustor as a result of a trust violation and the impact of different levels of post-violation trust repair behaviours by the trustee on the subsequent erosion of trust. Design/methodology/approach – Data...