Este artículo ofrece una propuesta metodológica para medir la calidad del servicio de consulta externa con el modelo de la zona de tolerancia. Con una mezcla de entrevistas en profundidad, grupos focales, análisis factorial exploratorio y análisis factorial confirmatorio, se encontró que...

Cooperation is considered one of the main variables that characterises successful interorganisational relationships, helping to coordinate activities and achieve good results. What is more, these positive effects are further strengthened when they are based on reciprocity, with the cooperation...

The socioeconomic importance of first and second order marketing cooperatives, the role they play in the fruit and vegetable channel, and the problems associated with their establishment and development, justify the efforts to discover the success factors of the relationship between them....