Grobert, Julien; Cuny, Caroline; Fornerino, Marianela - In: Journal of Product & Brand Management 25 (2016) 3, pp. 239-246
Purpose This paper aims to investigate the impact of brand attachment and familiarity on perceived congruence between the logo and the brand. It explores the role of an under-researched factor, surprise, on perceived congruence in the case of a radical logo change. Design/methodology/approach A...