Del Chiappa, Giacomo; Bregoli, Ilenia; Fotiadis, Anestis K. - In: Journal of Tourism, Heritage & Services Marketing 7 (2021) 1, pp. 13-22
Purpose: The current COVID-19 pandemic has created an extremely dynamic and uncertain environment in which businesses find it very difficult to operate, particularly those in the hospitality industry. It is therefore very important to understand which actions hospitality businesses think the...