Davis Browning, Larry; Ziaja, James J.; France, Debra R. - In: Journal of Organizational Change Management 5 (1992) 1, pp. 69-78
Reviews the Baldrige Award as a modern document and views CompuAdd as a post‐modern organization. Traces the steps of CompuAdd′s application for the Baldrige Award and shows CompuAdd′s culture to be excellent local practices, that are different from the Baldrige Award criteria, and that,...