Purpose This research project aims to study how some organizations choose to prioritize certain changes when offered assistance by students who are studying quality technology. Design/methodology/approach A literature study is pursued. In this project, textual analysis of student works, such as...

Purpose – Total quality management has seen a tremendous rise of popularity in the 1980s and 1990s. Aims to question the effectiveness, utility and use of TQM among many people – practitioners, as well as academics. Design/methodology/approach – Discusses the lack of common interpretations...

An increasing number of communities use total quality management (TQM) concepts, traditionally connected with business and industry, for societal development. An outstanding example in Sweden is the community of Åseda, where non‐profit organisations, companies, and the public sector...