What can we learn from outliers? While statisticians rightly warn us against their non-representativeness, we believe it is also true that thinking carefully about what makes them atypical may improve our understanding of the typical case. This is the premise behind the Organization Zoo series....

Proponents of organizational knowledge creation theory have long recognized the importance of “spaces” for knowledge creation within organizations and, recently, in the eco-system to which the organization belongs. We argue that while knowledge creation in virtual spaces, such as online...