Search Results - person:"Ghatak, Arpita"

Intention towards digital social entrepreneurship : an integrated model

Ghatak, Arpita; Chatterjee, Swagato; Bhowmick, Bhaskar - In: Journal of social entrepreneurship 14 (2023) 2, pp. 131-151

Persistent link: https://www.econbiz.de/10014319756

Should I start my own venture? : moderating effect of pull factors on the relationship of push factors with women entrepreneurial intentions

Ghatak, Arpita; Bhowmick, Bhaskar - In: Entrepreneurship research journal : ERJ 12 (2022) 3, pp. 299-327

Persistent link: https://www.econbiz.de/10013447899

Measuring SERVQUAL dimensions and their importance for customer-satisfaction using online reviews: a text mining approach

Chatterjee, Swagato; Ghatak, Arpita; Nikte, Ratnadeep; … - In: Journal of Enterprise Information Management 36 (2022) 1, pp. 22-44

Purpose The extant literature has utilized the SERVQUAL scale to measure service quality dimensions and their importance towards customer-satisfaction using close-ended survey-based questions and not open-ended questions and/or user-generated qualitative responses. On the other hand, while...

Persistent link: https://www.econbiz.de/10014860228