Queensland’s community services sector experiences underfunding in part due to a lack of adequate indexation of government pricing for services purchased. This problem accumulates year-on-year to increase in significance as time progresses. This was demonstrated in research conducted in 2022...

This report provided information and findings related to the indexation arrangements established in funding social services in Queensland. Our aim was to examine the extent to which current arrangements are appropriate. To do this, we:1) Described why the current arrangements for indexation in...

This report sets out the findings for the Western Australian Council of Social Services’ (WACOSS) Sustainable Funding Survey.48% of WACOSS’ social service organisation members responded to the survey held in October and November 2022. The key findings from survey responses include:1....

This report was commissioned by the Queensland Council of Social Service (QCOSS) using funding provided by the Department of Communities, Housing and Digital Economy under its peak services contract and workplan with QCOSS.It is focused on building our understanding of the Queensland Social...

We report on our analysis findings in the remainder of this report. In this section, we have reported primarily on the 2020 year and compared those results to the 2018 reported data. Typically, the reported results are presented directly for 2020 and in brackets for the 2018 data. We comment on...

The purchasing of community services by governments is a challenging policy area. All parties—governments, the community services industry and the community—want governments to be efficient in the use of public funds as there is no advantage to anyone if governments are not so. However, in...

This paper draws attention to, and shares information on, the impacts of poor job quality on the sustainability of human services delivery. Job quality is a shorthand description of the relative attractiveness of employment in an industry. If job quality is low or high, it can directly have...