Giordani, Georgia; Floros, Christos; Judge, Guy - In: Journal of Economic Studies 41 (2014) 4, pp. 586-600
Purpose – The purpose of this paper is to examine if high branch fees, branch dissatisfaction as well as any previous experience of Greek banking customers with other banking technologies (i.e. Automated Teller Machines (ATMs)) have any impact on the probability of internet banking adoption....