The development of an effective recruitment strategy that attracts and secures entry-level logistics talent is essential to maintain corporate performance. To accomplish this, firms need to understand the attribute importance as well as the preferences of job applicants so that information can...

Purpose – The purpose of this paper is to present a framework and a case that delineates the coordinated use of the socio-economic approach to management (SEAM) and Lean Six Sigma (LSS) to facilitate operational change. Design/methodology/approach – This study uses action research and...