Wang, Zhenning; GUAN, Zhengzhi (Gordon); Hou, Fangfang; … - In: Industrial Management & Data Systems 119 (2019) 8, pp. 1625-1637
Purpose: The purpose of this paper is to investigate the effects of trust in service and structural assurance on the continuance intention of FinTech services, and the roles of technical factors (i.e. situational normality and system quality) and social factors (i.e. herding and subjective...