Metcalf, Ashley Y.; Wang, Yong; Habermann, Marco - In: Management Decision 56 (2018) 10, pp. 2273-2286
Purpose: Hospitals throughout the USA are facing increasing patient demand and employee shortages. This capacity issue has led to understaffing in some hospital areas. The purpose of this paper is to examine the understaffing in hospital-unit respiratory care and the impact to error rates,...