Purpose The purpose of this study is both to explore how people with “hidden” auditory disorders experience exclusion in servicescapes and to unfold the coping strategies they set up to deal with it. Design/methodology/approach Findings from 15 semi-structured interviews and participant...

Les préoccupations éthiques guident depuis longtemps la consommation de certains individus. Toutefois, la consommation dite « responsable » sort peu à peu de la confidentialité et des circuits de distribution spécialisés en se démocratisant, notamment grâce à une diffusion plus large...

This paper aims at providing a brief overview of the experimental method’s principles to researchers who face for the first time the use an experimental design. The purpose is also to guide them to a better understanding of the basic notions of control and threats to validities. Thus, they...