Huang, Wen-Tsung; Chen, Yuh-Wen - In: Quality & Quantity: International Journal of Methodology 47 (2013) 6, pp. 3079-3093
Measuring the performance of Non-Profit Organizations (NPOs) is a complicated issue: data envelopment analysis (DEA) is a popular quantitative tool in the past literature. However, the subjective opinions of NPOs could disturb their actual performance, and this problem is seldom considered. In...