Bamkole, Peter; Ibeku, Stanley E.; Fakunmoju, Ayoola - In: Journal of business and economic analysis : (JBEA) 5 (2022) 2, pp. 197-209
This article reviews the use of the Interactive Voice Response (IVR) mechanism in delivering enterprise education to the Micro, Small and Medium Enterprises (MSMEs) sector in Nigeria. Using desk research and review of system performance report, the suitability of the IVR mechanism as an...