Al-Yafi, Karim; Hindi, Nitham Mohammed; Osman, Ibrahim … - In: International Journal of Electronic Government Research … 12 (2016) 4, pp. 15-34
Evaluating users' satisfaction of e-Government services has been addressed by numerous studies. These mainly looked at e-Government users as citizens who are nationals and comply with the local culture of the governments providing these services. However, the GCC region has a particular culture...