Abeysiriwardana, Prabath Chaminda; Jayasinghe-Mudalige, … - In: Journal of Science and Technology Policy Management 13 (2021) 2, pp. 213-243
Purpose: Key performance indicators (KPIs) are in use to determine how and the extent to which the business objectives of an organization are achieved. This paper aims to evaluate the contribution of a research institute in terms of KPIs to support its process of decision-making towards, etc.,...