Jayawickrama, Uchitha; Liu, Shaofeng; Hudson Smith, Melanie - In: Industrial Management & Data Systems 117 (2017) 7, pp. 1521-1546
Purpose Knowledge management is crucial for enterprise resource planning (ERP) systems implementation in real industrial environments, but this is a highly demanding task. The purpose of this paper is to examine the effectiveness of knowledge identification, categorisation and prioritisation...