Jennings, Norman H.; Dickins, Justin H. - In: Management Science 5 (1958) 1, pp. 106-120
Every working day between 5 and 6 P.M., 20,000 New Jersey bound commuters enter the Port of New York Authority Bus Terminal in New York City. Over 400 buses arrive in the terminal, load these commuters and depart during this one peak hour. This terminal is located in the heart of the city where...