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Search: person:"Jha, Subhash"
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Consumer behaviour
16
Konsumentenverhalten
15
Beziehungsmarketing
9
Relationship marketing
9
Customer satisfaction
7
Dienstleistungsqualität
6
Kundenzufriedenheit
6
Service quality
6
Arbeitszufriedenheit
3
Customer loyalty
3
Customer orientation
3
Interaction quality
3
Internet marketing
3
Job satisfaction
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Online retailing
3
Online-Handel
3
Online-Marketing
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Perception
3
Viral marketing
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Virales Marketing
3
Wahrnehmung
3
Advertising effects
2
Banking
2
Beschwerdemanagement
2
Complaint management
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Customer participation
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Einzelhandel
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Emerging nations
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Extrinsic cues
2
Gender
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Global competition
2
Innovation
2
Innovation development process
2
Intrinsic cues
2
Jugaad
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Lieferantenmanagement
2
Personalisierung
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Undetermined
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Article
39
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1
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27
Aufsatz in Zeitschrift
27
research-article
5
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English
37
Undetermined
3
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Jha, Subhash
40
Balaji, M. S.
11
Babakus, Emin
8
Yavas, Ugur
7
Deitz, George D.
6
Balaji, M.S.
5
Jiang, Yangyang
4
Sharma, Arun
4
Biswas, Abhijit
3
Dutta, Sujay
3
Krishnan, Balaji C.
3
Raghavan, Srividya
3
Guha, Abhijit
2
Peck, Joann
2
Tatara, Jennifer H.
2
Adhikari, Atanu
1
Alexandrov, Aliosha
1
Barnes McEntee, Wendy
1
Bhattacharyya, Ayan
1
D. Deitz, George
1
Garner, Della
1
Gauri, Dinesh Kumar
1
Gill, Mampreet Singh
1
Hart, Phillip
1
Huhmann, Bruce A.
1
Koksal, Ahmet
1
Levy, Marian
1
Luo, Jun
1
McDowell, William C.
1
Mukherjee, Amaradri
1
Myers, Susan D.
1
Oakley, Jared
1
Paesbrugghe, Bert
1
Rangarajan, Deva
1
Ranjan, Kumar Rakesh
1
Ravula, Prashanth
1
Royne Stafford, Marla B.
1
Royne, Marla B.
1
Sen, Sandipan
1
Sengupta, Aditi Sarkar
1
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Published in...
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Journal of retailing
7
Journal of business research : JBR
5
Journal of Consumer Marketing
3
Asia Pacific journal of marketing and logistics
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of service research : JSR
2
South Asian journal of management : SAJM
2
Asia Pacific Journal of Marketing and Logistics
1
European Journal of Marketing
1
European journal of marketing : EJM
1
Indian Institute of Management Udaipur Research Paper Series
1
International Journal of Contemporary Hospitality Management
1
International journal of hospitality management
1
Journal of Business & Industrial Marketing
1
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
1
Marketing Intelligence & Planning
1
Psychology & Marketing
1
Psychology & marketing
1
Review of managerial science : RMS
1
Services marketing quarterly
1
The ICFAI University journal of corporate governance
1
The journal of business & industrial marketing
1
The journal of consumer marketing
1
The service industries journal
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ECONIS (ZBW)
28
Other ZBW resources
9
OLC EcoSci
3
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1
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40
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1
Can rounding up price discounts reduce sales?
Jha, Subhash
;
Biswas, Abhijit
;
Guha, Abhijit
;
Gauri, …
- In:
Journal of consumer psychology : JCP ; the official …
34
(
2024
)
2
,
pp. 343-350
Persistent link: https://www.econbiz.de/10014534704
Saved in:
2
Good morning, sunshine : how time-of-day of complaint submittal can affect customer satisfaction with company response time
Garner, Della
;
Tatara, Jennifer H.
;
Jha, Subhash
- In:
Psychology & marketing
41
(
2024
)
4
,
pp. 774-780
Persistent link: https://www.econbiz.de/10014518828
Saved in:
3
Convenient = competitive? : how Brick-and-Mortar retailers can cope with online competition
Sen, Sandipan
;
Alexandrov, Aliosha
;
Jha, Subhash
; …
- In:
Review of managerial science : RMS
17
(
2023
)
5
,
pp. 1615-1643
Persistent link: https://www.econbiz.de/10014335404
Saved in:
4
Should firms display the sale price using larger font?
Bhattacharyya, Ayan
;
Jha, Subhash
;
Guha, Abhijit
; …
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 17-25
Persistent link: https://www.econbiz.de/10014283354
Saved in:
5
Conveying product weight in digital media using a hand image
Jha, Subhash
;
Balaji, M. S.
;
Peck, Joann
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 353-369
Persistent link: https://www.econbiz.de/10014461657
Saved in:
6
Effectiveness of product recommendation framing on online retail platforms
Zhang, Junhui
;
Balaji, M. S.
;
Luo, Jun
;
Jha, Subhash
- In:
Journal of business research : JBR
153
(
2022
),
pp. 185-197
Persistent link: https://www.econbiz.de/10013534007
Saved in:
7
Relative persuasiveness of repurchase intentions versus recommendations in online reviews
Ravula, Prashanth
;
Jha, Subhash
;
Biswas, Abhijit
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 724-740
Persistent link: https://www.econbiz.de/10013535724
Saved in:
8
Nanoinfluencer marketing : how message features affect credibility and behavioral intentions
Balaji, M. S.
;
Jiang, Yangyang
;
Jha, Subhash
- In:
Journal of business research : JBR
136
(
2021
),
pp. 293-304
Persistent link: https://www.econbiz.de/10012663205
Saved in:
9
The effects of environmental haptic cues on consumer perceptions of retailer warmth and competence
Jha, Subhash
;
Balaji, M. S.
;
Peck, Joann
;
Oakley, Jared
; …
- In:
Journal of retailing
96
(
2020
)
4
,
pp. 590-605
Persistent link: https://www.econbiz.de/10012495497
Saved in:
10
Letting go or getting back : how organization culture shapes frontline employee response to customer incivility
Balaji, M. S.
;
Jiang, Yangyang
;
Singh, Gurbir
;
Jha, Subhash
- In:
Journal of business research : JBR
111
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012237741
Saved in:
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